Get Into Shape
Maximise the availability of your health and fitness classes and courses with our innovative health and fitness management solution.
Working in partnership with both public and private health and fitness clubs, we have developed a ‘total-management’ system to control the membership cycle from enquiry to enrolment and periodic renewal, maximising service levels and customer retention.
Membership & CRM
Effective management of membership is key to any health & fitness club. Reducing attrition, increasing enquiries and understanding your members are vital components to a successful health & fitness business.
- Customer Management
- Membership Renewal Management
- Direct Debit Management
- Sales Ledger Management
- Communication Management
- Picture Capture
- Prospect Management
- Online Members Services
Single Centralised Booking System
Elite’s Booking module allows you to streamline your reservations procedure, enhancing customer service levels and maximising the return on your valuable real estate.
- Single Centralised Booking System
- Multi-Site Availability Search
- Automatic Price calculation
- Conferencing
- Event Billing
- Day Accounts
- Group Bookings
- Automatic Price calculation
Reporting & BI
Reporting and Business Intelligence is vital to understanding any business, it drives key management decisions based on real-time data or on a more strategic long term level based on trends and forecasting.
- Report and Graph Generation
- Comprehensive Centralised Reporting
- Accounts Integration
Admission Management
Elite’s Admission Management module validates that the customers membership status is correct and will prevent unauthorised entry as well as enabling staff to greet your members with the information they need to hand.
- Quick button charging
- Head count
- Variable calendar based pricing
- Members admission rate
- Ticket production
- PIN number production for physical access points
- No show charging
Classes
Maximising your class timetable using Elite’s Class management function enables organisations to monitor and manage regular and ad-hoc classes along with any associated waiting lists.
- Unlimited bookable classes
- Capacity Management
- Minimum attendance parameters
- Repeat Booking
- Waiting Lists
Sporting Activities
Exploit your valuable resources and facilities such as courts and pitches by using Elite’s booking module to schedule unlimited sporting activities your customers will want to book.
- Unlimited bookable activities
- Template wizard
- Capacity management
- Flexible pricing
- Diary view configurable by individual desktop
- Hire items
Electronic Point of Sale
Managing transactions in Elite’s fully integrated Point of Sale module to provide a smooth, simple and speedy customer/member experience when paying for activities and services.
- Touch Screen Point of Sale
- Stock Management
- Bundle Sales
- Integrated Electronic Payment
Online & Mobile Booking
Elite Live enables online interaction with your customers providing 24/7 access to your facility for members & visitors whilst increasing brand awareness and engagement.
- Member and Visitor Bookings
- Online Pricing
- Promotion Codes
- Online Registration
- Customised Appearance to match your brand
Finance & Audit
Elite keeps you in control of finances pushing a journal to your centre’s accounting software; Membership and Booking income is automatically allocated whilst invoices can be posted directly to clients ledgers.
- Central Sales Report
- Transaction Audit Report
- Accounts Integration