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Crediting Back a Group Booking

If you need to credit back/refund a Group Booking, from the Retail Point of Sale Screen:

 

Select Bookings.  The Booking Screen will now appear.  Locate the booking you wish to credit back and open the booking as below.

 

B_GrpCredit

 

At the top of the screen there is an option called F9 Credit.  Select this option and the following message will be displayed.

 

B_GrpCredit2

 

Select Yes.  You will then be returned to the Point of Sale screen with the refund transaction for the Group Booking.

 

B_GrpCredit3

 

This can then be paid off by the payment method you wish to return the money to the customer.